HOTEL / RESORT OPERATIONS MANAGEMENT

Vishal Hospitality Services

The hotel / resorts operations management offers business skills and insights to the hotel business owners to easily handle the ongoing operations of the hotels. Vishal Hospitality provides quality hotel operations management services that hotel owners and operatives can rely on. Fabricated on a culture of accountability and empowerment, our industry-leading operating procedures incorporate all the important functions of hotels like housekeeping, reception, food and beverage and maintenance.

We work with different hoteliers and individual owners to devise a time-bound change strategy, fixed timelines, monitor performance and introduce consistent self-improvements with a quality focus in order to ensure complete profitability.

Our ongoing operations management elements include:

  • Preparation of pre-opening budgets including pre-marketing and facilitate talent acquisition for the core team
  • Prepare the positioning statement, mission statement and analyse the market competitive set and devise strategies to improve market penetration and increase market share
  • Prepare the annual business plan including expense and capital expenditure
  • Review the monthly performances and analyse the variances and suggest a corrective plan for the management team
  • Inculcate a quality focus in all hotel departments and aim for total quality management
  • Development of standard operating procedures (SOPs)
  • Property profit and loss reviews
  • Monitor guest satisfaction and take corrective measures to improve areas of concern
  • Conduct HACCP audit and ensure all statutory and legal compliances
  • Conduct quarterly engineering and fire audit
  • Conduct life safety audit
  • Being a pioneer hotel project management company, Vishal Hospitality uses proven, effective and affordable systems and works towards the growth of hotel properties. We are experts in planning and layout of both new and old build project. If you are looking for consultation services, we can offer you the best service at reasonable cost.
    Whether you want a new build or the renovation of an existing property, we intelligently provide forecasting for future performance. We work closely with hotel owners, individual property owners and managers. From conception to completion, we get the work done hassle freely.
    Hotel improvement plans can be expensive both at the time of sale and in continuous operations. The basic purpose of using such plans is to keep hotels and individual properties in observance with all standing and upcoming brand standards because many of the franchisors today endeavour to maintain brand standards to shield their brands and investments. In today’s competitive tourism industry, a hotel brand knows design and technology are crucial factors in hotel improvement plans.
    Need assistance with ongoing operations and management of your hotel?
  • Get in touch with us to schedule a consultation.
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